Frequently Asked Questions

Call Clare on 07886517903

What shall I wear?

​Please wear comfortable loose fitting sports clothes. Depending on what areas we are working on we may ask you to remove parts of your clothing. Ladies please wear a bra with a clip rather than a sports bra. 

Will I have to remove clothing?

Not necessarily. Most of our work is carried out through clothing. If you would like to take advantage of massage, acupuncture and fascial work this will need to be done skin to skin and you will need to move certain areas of clothing. You will be covered in a towel at all times and your dignity is of paramount to us. Please advise your therapist if you would prefer work through clothing.

Is there parking?

Yes there is plenty of free parking.

Do I have to be a member of Club Kingswood?

No. Everyone is welcome.

Can I use the facilities whilst I am at Club Kingswood?

You will need to pay a guest fee to use the training facilities. There are tea facilities available. Please speak to staff at reception.

Where in Club Kingswood are you based?

​We are in the physiotherapy room located on the ground floor next to the main reception.

Does acupuncture and spinal manipulation hurt?

Most of the time you will not feel pain from either of these treatments. Sometimes you may experience an unpleasant sensation. Please advise your therapist if you have a low pain threshold.

​Can I train before or after a treatment?

We advise that you do your training before a treatment. You may experience some lethargy afterwards due to toxins leaving the body which may affect your ability to train. 

Do I need to take a shower before a treatment?

Yes. We will not be able to apply kinesiology rocktape or acupuncture on sweaty skin. You will also need to shave any areas where the kinesiology rocktape will be applied.

Do you take cards?


What is your cancellation policy?

Please give us atleast 24hrs notice if you need to cancel or change your appointment so that we can fill it. We charge 50% fee for cancellations less than 24hrs. 

How do I book?

​You can book online through the website or through Facebook to confirm your day and time. Alternatively you can send us an email, phone or text and we will arrange a convenient time and day for you. You can also book through the reception staff at Club Kingswood. You will receive an email confirmation and a text reminder the day before your treatment.

I'm not sure if I need a treatment, do you offer consultations?

​We offer ten minute free consultations either by phone or a visit. Please send us an email, phone or text so we can arrange a convenient time and day.

Will I be sore after a treatment?

You may experience some symptoms afterwards for up to 48hrs such as sickness, giddiness and lethargy. This is very common but please advise your therapist if these symptoms continue or get worse. Please drink plenty of water after your treatment.

How many treatments will I need?

This all depends on how long you have left your symptoms for, how well your body responds to a treatment and how much work you put in after your treatment. Your therapist will advise you of stretches specifically for your ache, niggle or injury to assist you in a speedy recovery.

All sounds good. Where is Club Kingswood?

Kingswood Clinic is signposted from Basildon Hospital, Essex just off the A13 as 'Health and Fitness Centre.' The address is;

Club Kingswood

Clayhill Lane



SS16 5JP

We look forward to seeing you.